Independent reviews by Customer Alliance

Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.

How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.

What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.

Our Customer Satisfaction Index

90%

3877 reviews on 5 portals

Average rating

Customer Alliance 89%
Facebook 92%
Google 90%
Petit Futé 88%
Yelp 70%

Rating criterias

4.54 / 5
Service
4.5  / 5
4.45 / 5
Treatments offered
4.5  / 5
3.95 / 5
Price
4  / 5
4.59 / 5
Location
4.6  / 5
4.7 / 5
Cleanliness
4.7  / 5
Anonymous Leisure traveller 50-59 years old 100% fantastique ,un pur moment de bonheur 1 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5

    (attention au serviette trouée)

  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Royer Leisure traveller 40-49 years old 100% Nickel. Deconnectante 2 year(s) ago
  • Service

    5  / 5
    5 / 5

    Rapidité efficacité

  • Treatments offered

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Joy Lerner Leisure traveller 60-69 years old 100% Fabulous! Looking forward to repeating it soon! 3 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
klein annick Leisure traveller 70-79 years old 100% excellent en comparaison cure thermale 4 year(s) ago
  • Service

    5  / 5
    5 / 5

    excellent

  • Treatments offered

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 70-79 years old 100% S U P E R , RAS !!!! 4 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5

    Pourquoi noter si on n y va pas

  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Max Margulis Leisure traveller 20-29 years old 100% Excellent as always! We loved it! My family and I are extremely grateful! Thank you so much! 4 year(s) ago
  • Service

    5  / 5
    5 / 5

    Excellent as always!

  • Treatments offered

    5  / 5
    5 / 5

    Excellent as always!

  • Price

    5  / 5
    5 / 5

    Excellent as always!

  • Location

    5  / 5
    5 / 5

    Excellent as always!

  • Cleanliness

    5  / 5
    5 / 5

    Excellent as always!

Bonfanti Leisure traveller 40-49 years old 96% Ressourçante, reposante, c'était top ! 4 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5
  • Price

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 80-89 years old 88% Cette cure m'a fatiguée. 5 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    4  / 5
    4 / 5
  • Price

    3  / 5
    3 / 5
  • Location

    5  / 5
    5 / 5

    je ne comprends pas la question

  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 100% Super ! À retenter ! 6 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
POUTRELLE Leisure traveller 50-59 years old 96% Le personnel du centre de thalasso est performants et aimable. 6 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5
  • Price

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 40-49 years old 96% Un formidable moment de détente 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Morin Veronique Leisure traveller 20-29 years old 100% super endroit. Détente au maximum 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
marais Leisure traveller 50-59 years old 100% formidable je reviendrais 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Carriot Leisure traveller 50-59 years old 92% Bonne organisation, bon timing.
Un grand moment de relaxation ....
6 year(s) ago
  • Treatments offered

    4  / 5
    4 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
ALLARD Leisure traveller 40-49 years old 100% EXCELLENT ET SUPER DETENTE 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 50-59 years old 76% IN GENERAL IS VERY GOOD BUT SOME OF THE ESTETICIANS ARE NOT VERY NICE (PAULINE J) 6 year(s) ago
  • Treatments offered

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Price

    2  / 5
    2 / 5
  • Location

    4  / 5
    4 / 5
  • Cleanliness

    5  / 5
    5 / 5
Anonymous Leisure traveller 20-29 years old 96% Relaxante reposante exclusive 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
Anonymous Leisure traveller 40-49 years old 68% Massage du dos sans plus 6 year(s) ago
  • Treatments offered

    4  / 5
    4 / 5
  • Service

    4  / 5
    4 / 5
  • Price

    3  / 5
    3 / 5
  • Location

    2  / 5
    2 / 5
  • Cleanliness

    4  / 5
    4 / 5
Anonymous Leisure traveller 80-89 years old 96% tres agreable moment 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    4  / 5
    4 / 5
Le roy Leisure traveller 60-69 years old 96% Tres satisfait excellent moment de de detente 6 year(s) ago
  • Treatments offered

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5
  • Price

    4  / 5
    4 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5

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