Independent reviews by Customer Alliance

Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.

How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.

What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.

Our Customer Satisfaction Index

90%

2775 reviews on 4 portals

Average rating

Customer Alliance 91%
Google 90%
Petit Futé 90%
Yelp 72%

Rating criterias

4.63 / 5
Service
4.6  / 5
4.65 / 5
Treatments offered
4.7  / 5
4.02 / 5
Price
4  / 5
4.76 / 5
Location
4.8  / 5
4.81 / 5
Cleanliness
4.8  / 5
Anonymous Leisure traveller 50-59 years old 100% fantastique ,un pur moment de bonheur 2 year(s) ago
  • Service

    5  / 5
    5 / 5
  • Treatments offered

    5  / 5
    5 / 5

    (attention au serviette trouée)

  • Price

    5  / 5
    5 / 5
  • Location

    5  / 5
    5 / 5
  • Cleanliness

    5  / 5
    5 / 5